I bought this for my sister and she loved everything about them. From the packaging to the fresh and delicious macaroons. She said they're the best she's ever had in Canada! I can't wait to try them myself when I visit. The owner was very cooperative and delivered the macaroons on the same day. Overall everything was so impressive.
The macarons themselves were fresh and delicious and delivery was amazing. I contacted the owner and asked if they could be delivered at a specific time of day and he was so kind to accommodate my request (5 stars). However, incorrect flavours were delivered. I contacted the owner immediately and asked for the correct ones to be delivered, perhaps the next day, and I would return the incorrect ones but I was told that I failed to select flavours when I placed my order (which I 100% did not) so flavours were chosen for me. Nothing was done to rectify the situation or to ensure customer satisfaction. The product and packaging were a 5/5 but the mistake made was a 1/5, therefore an average of 3/5. Unfortunate, because I would like to order from this store again but I fear my order will be incorrect again.
Very professional, Mark was very helpful and was prompt in replying to my messages. I got the gift box for a friend, loved the packaging & she enjoyed the macarons. Finished it all by herself🤣.